ASK & WE ANSWER
FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
The Cleaning Group has been providing cleaning services for the Chicagoland area since 2009.
We consider ourselves a partner with our clients to ensure they can provide a clean healthy environment for patients, customers, visitors, and employees. Our goal is to assist our clients in being profitable by providing reliable professional cleaning services.
Microfiber cleaning cloths are made of microfiber fabric comprised of polyester and nylon. Microfibers are much thinner in diameter than human hair. Those used in cleaning textiles are split in a way that creates spaces within each fiber. The spaces within the split fibers of microfiber can absorb up to 8 times their weight in liquid and trap dust and germs so they are not spread around or released into the air. Studies have found split microfiber products can reduce the bacteria count on surfaces much more effectively than cotton. The Microfiber cloths that we use are available in many colors. Our cleaning process mandates the use of specific colors for specific cleaning tasks to prevent cross-contamination.
We are aware that it’s important to know who enters your facility. That’s why each Cleaning Group employee is required to wear a Cleaning Group uniform so you can easily identify them.
Our cleaning technicians are trained in cleaning best practices. We also provide specialty training for cleaning sterile environments such as dental and healthcare facilities. In fact, we REQUIRE ALL employees that clean dental, medical and healthcare offices to be HIPAA privacy trained!!
Our payments are net 30 days. You will be mailed and invoice for the month of service.
You may pay by check, Visa, or Mastercard
Absolutely! We offer a free, no obligation quote for all our professional services
We are very particular about who we hire.
Every Cleaning Group employee undergoes a rigorous screening process that includes a criminal background verification. Additionally, all Cleaning Group employees are fully insured.
Our employees are all given continuous improvement training to meet our demanding standards, and we regularly conduct quality inspection checks.
Trust is a vital component of our business. We pride ourselves on having earned the trust of hundreds of customers throughout the many years of our company’s success.
The Cleaning Group has been providing cleaning services for the Chicagoland area since 2009.
We consider ourselves a partner with our clients to ensure they can provide a clean healthy environment for patients, customers, visitors, and employees. Our goal is to assist our clients in being profitable by providing reliable professional cleaning.
We will meet with you to provide a free on-site estimate and create a cleaning program that fits your schedule and budget.
We serve a variety of property types in industries such as commercial, education, dental, medical other specialty industries. To learn more about our services and property types, visit our cleaning services page.
Each of our accounts is staffed with supervisors and/or lead workers who are fluent in English.
Absolutely, we offer a wide range of specialty services, including but not limited to: light bulb replacement and recycling, carpet cleaning, upholstery cleaning, hard surface floor strip and wax, and post-construction clean up.
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HAPPY CUSTOMERS
Testimonials
“Our office has used THE CLEANING GROUP services for the past few years. They are great. They pay attention to detail and have a friendly staff. I highly recommend this professional janitorial service for your office.”
~Yolanda Bensenville, IL
“Working with THE CLEANING GROUP over the past two years has been such a breath of fresh air. They truly care about their customers and it is apparent in their prompt, and thorough cleaning performed by their crews. Communication is excellent, their attention to detail is outstanding. They are responsive to our office needs. They have put my mind at ease knowing that our office is cleaned and disinfected when arrive in the morning..”
~Mari Naperville, IL
“Thank you for cleaning our office before our clients came. The Cleaning Group did an amazing job and I am very pleased with the results. I will definitely start using your cleaning services.ward to a continued partnership.”
~Kathy Arlington Height, IL
